Independent UX Audit · Mobile App

mySatsang — UX Audit & Redesign Proposal

A self-initiated usability and accessibility audit of a real, live spiritual-content app, translating findings into a concrete visual and interaction redesign.

App
mySatsang (BAPS)
Devices Tested
iPhone 13 mini, iPad Gen 8
My Role
Independent UX Auditor — self-initiated, not a client engagement
Scope
Usability testing → redesign proposal
mySatsang Ahnik screen, redesigned
Context

Why this audit

mySatsang is a real, published app used by BAPS followers to access spiritual content — daily rituals (Ahnik), talks and events (Vicharan), study material (Adhiveshan), and community features. At a glance it's a genuinely valuable tool, but the interface felt dated against current design standards, and given the organization's reputation for clarity and excellence, there was a clear gap between the brand's real-world standard and its digital one.

This was self-initiated, independent practice — not a paid client engagement. It's presented here as an audit and redesign proposal, not as work adopted by BAPS.
Method

How the audit was run

01 · First Impression Test

Initial usability read

Assessed visual clarity, tone, and whether the interface matched the brand's real-world standard of excellence.

02 · First Click Test

Can users start & find things?

Checked whether entry points (Login, Signup, Guest Mode) and key functions were discoverable from the home screen.

03 · Accessibility

Cross-device, cross-orientation

Tested the full app on iPhone and iPad, in both portrait and landscape, to catch orientation-specific breakage.

04 · Navigation & Clarity

Structure and hierarchy

Reviewed menu structure, typography hierarchy, and consistency of interaction patterns across sections.

Findings

What the audit surfaced

Finding — Accessibility

In landscape orientation on iPad, some submenu items under the "More" menu became inaccessible — a real functional bug, not just a polish issue.

Recommendation

Rearrange the More menu, Settings submenus, and the Adhiveshan list to remain reachable in both orientations.

Finding — Navigation & Clarity

The home screen lists all available options, but presentation and placement made it harder than necessary to scan and act on.

Recommendation

Refine layout and grouping for clearer visual hierarchy without removing any existing functionality.

Finding — Clarity

Guest-mode users see settings and options exclusively available to SSO-authenticated users, creating confusion and wasted interaction.

Recommendation

Hide or disable SSO-only options when the app is accessed via Guest login.

Finding — Typography

Font usage across the app lacked a consistent system, weakening hierarchy between titles and supporting text.

Recommendation

Standardize on two font roles — one for titles, one for body/supporting text — applied consistently app-wide.

Finding — Accessibility

The Adhiveshan section already lets users adjust font size and language — a genuinely good pattern that isn't available elsewhere in the app.

Recommendation

Extend that font-size and language control app-wide; apply WCAG-compliant color pairing throughout; consider a future screen-reader integration for visually impaired users.

Redesign System

Color, contrast & type

Findings were translated into a concrete visual system rather than left as recommendations only.

#731919
#FAE6CD
#1A1A1A
#EDEDED
Element TypeAAAAA
Small TextPassPass
Large TextPassPass
UI ComponentsPassPass

Contrast ratio 9.17:1 — well above the WCAG AA/AAA thresholds for both foreground (#731919) and background (#FAE6CD) pairing.

Title Text
Playfair Display
Sub Text
Inter — used for supporting and body content
Redesigned Screens

Applying the system

Key screens — Ahnik, Vicharan, Adhiveshan, Settings, Notifications, and Calendar — were reworked using the new palette, type system, and clarified hierarchy.

Ahnik (home) screen
Vicharan screen
Adhiveshan screen
Settings screen
Notifications screen
Calendar screen
Reflection

What I'd do next

Since this was an independent audit, the next step would be to validate the redesign with real mySatsang users, particularly those who rely on assistive features. While the recommendations follow structured testing and WCAG standards, real-world usage can reveal gaps between design intent and usability. In the longer term, extending the existing language and font-size controls across the entire app could be the most impactful improvement.

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